- Case Acceptance
- Dental Hygiene
- Implant Dentistry
- Inspiration/ Motivation
- Practice Management
Patricia Lee Flanagan, RDH, MS
As professionals in a ‘helping profession’, it is essential to approach patient care and communication as a ‘facilitator’ rather than a ‘fixer’. Doing so minimizes burn out and empowers us to work in a more compassionate and ethical manner. Today’s savvy consumer has an expectation that he will be involved in decisions regarding his health. He feels heard when we slow down, listen, set goals and also set boundaries. Attendees of Patty’s programs learn how to develop relationships of trust that shift patients from apprehensive patch and repair dentistry to comprehensive health centered care.
A practicing clinician, speaker and writer, Patty brings a wealth of knowledge and experience to her audiences. With a focus on creating health centered relationships based on exceptional communication, trust and integrity, Patty helps dentists and dental team members develop their best systems for ultimate success. The outcome will be increased commitment from your patients!
Why choose Patty?
- Patti’s private practice experience includes positions as a surgical assistant, clinical hygienist, treatment coordinator, practice manager and team facilitator.
- With over 20 years experience in dentistry, Patti consults nationally specializing in business systems, periodontal protocols, treatment acceptance and leadership.
- A Registered Dental Hygienist, she also earned a Masters in Business Education focusing on the adult learner.