Pamela Jett

Jett Communication Training, Inc.
PO Box 7385
Mesa, AZ 85216

866 726 5388

Pamela@JettCT.com
www.JettCT.com


TOPICS:

  • Communication
  • Inspiration / Motivation
  • Leadership

Pamela Jett, CSP

Learn effective communication skills, enhance your promotability, and experience better relationships at work and home.

Each of Pamela Jett’s unique programs is power-packed with practical application and real-life techniques. Her unique combination of humor and intellect is sure to leave you inspired and ready to make positive changes for increased success.

With 20+ years of professional speaking experience, Pamela is an author and communications skills expert who has been nationally recognized for her speaker presentation skills.


Words Matter:  Communicate, Lead and Succeed

Trial and error is no way to learn dentistry, and it’s not the best method to acquire professional communication and leadership skills, either.

The good news is, there are proven techniques and solutions that can create powerful leadership communication skills—quickly and permanently.

In this engaging, entertaining, and highly interactive program, Pamela Jett, an internationally recognized communication and leadership expert who has delivered more than 1,000 presentations to well over 150,000 people in seven countries, reveals engaging, high-impact communication techniques that establish leader credibility and unite high-performance teams.

Starting with a powerful leadership model and communication assessment, Pamela will guide you through the process of choosing the best language for the right situation. You’ll learn to engage and encourage, not defeat or deflate. Fast-paced and solution-rich, this program will enhance your confidence and leadership skills in every facet of your practice.

Learning Objectives

  • Learn how to build professional relationships with one great question
  • Discover the roots of leadership self-sabotage—and how to retrain your brain to think and communicate positively
  • Acquire specific, proven words and phrases that help manage interactions with in even the most challenging situations
  • Master the art of delivering meaningful performance feedback—a key driver of employee engagement
  • Identify words that motivate and words to avoid when it comes to staff morale
  • Recognize simple language patterns and easy tweaks to improve day-to-day communication
  • Identify and break communication habits that trigger defensiveness and disengagement
  • Understand the importance of becoming a “power to” leader—not a “power over” leader
  • Master engagement-enhancing language patterns to use in difficult conversations—even when emotions are running high

Suggested Format: Full or Partial Day; Keynote, Lecture or Workshop
Suggested Audience: Dentist and Team

Say It With Backbone, Not Bite, to Solve Problems… Without Creating New Ones

Assertive communication is the hallmark of a true professional. And in this new world where every unfortunate interaction could potentially go viral, it’s not just about sparing people’s feelings; productivity and profits can suffer when interpersonal exchanges get bogged down in conflict and confrontation.

It’s time to take the guesswork out of challenging communication situations and master assertive communication techniques.

Pamela Jett is an internationally recognized communication and leadership expert who has delivered more than 1,000 presentations to well over 150,000 people in seven countries. In this powerful, engaging, game-changing program, she takes the mystery out of handling challenging situations and empowers you with a comprehensive tool kit for confident, assertive communication that cuts through emotional baggage and solves the problem—without creating newer, bigger ones.

You’ll learn the words that matter and what it takes to build and maintain better relationships, deliver better customer service, increase employee satisfaction and solve front-line issues before they escalate.

Learning Objectives

  • Identify the #1 reason difficult people are difficult—and what to do about it
  • Understand what assertiveness is—and what it is not
  • Learn specific ways to avoid the perils and pitfalls of passive-aggressiveness
  • Discover strategies for handling difficult conversations and conflict
  • Learn how to assertively say “no”—and not feel guilty
  • Discover surprising words to avoid and powerful words to use instead to de-escalate tense situations
  • Acquire remarkable tools to stay calm, cool and productive in emotionally charged situations
  • Master proven language patterns to maintain control of your schedule, your day, and your productivity
  • Catalog the best-kept secrets superstars use to communicate assertively
  • Understand specifically what to do and say to counteract typical tactics difficult people use
  • Employ powerful communication techniques to diffuse anger and calm people down

Suggested Format: Full or Partial Day; Keynote, Lecture or Workshop
Suggested Audience: Dentist and Team

Unlock Your Highest Potential through EQ, Daily Choices, and Stress Management

Success never happens by accident; it’s the product of deliberate design. And you can unlock the highest levels of your potential when you interlock three critical factors of success:

  • Emotional Intelligence (EQ)
  • Attitude and Self-management
  • Stress Management

Emotional Intelligence (EQ) is one of your most powerful professional assets. The ability to identify, understand, manage, and use emotions in positive and constructive ways fosters success in every area of life, especially at work. People who stay calm cool and collected in emotionally charged situations—who have learned not to take everything personally—are more effective, more focused, are easier to work with and for. Boosting your EQ means learning read social and emotional cues in an instant and put them to work… for good.

Attitude and Self-management is a blueprint for success that everyone can adopt, adapt, and model, every minute, every day. You can’t control the weather, you can’t control the traffic, you can’t control the patients,
but you can always control yourself. Our responses to everyday irritants, stressors and situations are determined by the attitude we take to every event. Top performers take an attitude that is positive, proactive, productive and professional because they know “Success is an Attitude”!

Stress Management is a missing success key if anxiety, fatigue, forgetfulness, inability to relax, or “outbursts” are reducing productivity and damaging relationships in the workplace. Better communication skills can help restore balance, work within optimal stress levels and protect against the dangers of overstress.

Learning Objectives

  • Learn successful people’s #1 secret to reach their goals
  • Create positive responses to challenging events and stress
  • Master the transformative skill of self-talk
  • Identify powerful communication techniques to manage stress and anger — yours and others’
  • Discover real-world time management techniques to reduce pressure and communicate priorities and choices the whole team
  • Attain the rewards of increased emotional intelligence and maturity
  • Acquire targeted techniques to control toxic thoughts, toxic people & toxic events.

Suggested Format: Full or Partial Day; Keynote, Lecture or Workshop
Suggested Audience: Dentist and Team

Pamela knows words matter!

She moves beyond communication theory into practical strategies that can be implemented immediately to create the kind of results her clients want. … And get! Her high-content programs are energetic, fun, and memorable. These programs have helped leaders around the globe enhance employee engagement, manage tough conversations, and drive results.

Pamela has had a life-long romance with words and their effect on relationships. With more than 20 years of professional speaking experience, she is an accomplished speaker and has been nationally recognized for her presentation skills. In 2007 Pamela earned the Certified Speaking Professional designation from the National Speakers Association. With a wide-ranging clientele that includes the high-tech sector, manufacturing, women’s groups, government agencies, and finance and banking, she is a communication expert whose clients appreciate her energetic delivery and practical tools for communication success.

After graduating from San Diego State University with a degree in Speech Communication and receiving recognition as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her master’s degree in Communication. It was while pursuing her Ph.D. at the University of Utah that her love of teaching adults powerful success skills was kindled.

Each of Pamela Jett’s unique programs is power-packed with practical application and real-life techniques. Her unique combination of humor and intellect is sure to leave you inspired and ready to make positive changes for increased success.

  • Academy of Nutrition and Dietetics
  • Eagle River Orthodontics
  • Maxtermind Dental Mastermind Group
  • South Australian Dental Service
Why choose Pamela Jett?
  • Pamela Jett, an internationally recognized communication and leadership expert who has delivered thousands of presentations across the globe, will hand you the three keys to success in her dynamic, interactive, revealing, and transformational sessions.
  • Pamela has been nationally recognized for her presentation skills and in 2007, she earned the Certified Speaking Professional designation from the National Speakers Association.
  • Pamela Jett reveals high-impact communication techniques that establish leader credibility and unite high-performance teams. Fast-paced and solution-rich, her programs will enhance your confidence and leadership skills in every facet of your practice.
  • Pamela takes the mystery out of handling challenging situations and empowers you with a comprehensive tool kit for confident, assertive communication that cuts through emotional baggage and solves the problem.

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