Global Team Solutions
212 Rolling View Dr
Boerne, Texas 78006
- Conflict Resolution
- Customer Service
- Practice Management
- Team Building
Chris Ciardello is passionate about sharing his expertise in the areas of management, technology and marketing as it pertains to the dental office. Chris has a distinctive knack for understanding the needs of an office and he communicates those needs to the team, which creates a cohesive, productive atmosphere.
Office management is an essential element of any practice. Practice owners, dentists and managers are expected to know all, be everywhere, and to ensure an office that operates smoothly every day. In this presentation, office management personnel will be given the tools necessary to manage a dental practice with confidence. This course is ideal for both start-up offices and established practices.
As clinicians, the dental team views the treatment as the primary concern when presenting treatment plans to the patient. As a consumer, patients need to know the benefit when deciding on need vs want. As professionals, we need to present the topic as a course of action that will provide benefit to the patient. Bringing the two together is what creates the mindset that both sides need to help your patients find the path to a healthy mouth.
Technology can improve the efficiency and effectiveness of systems within the dental office. Many dental practices don’t maximize the technology in which they have invested. A lack of understanding and training can create situations where the technology is not utilized properly or at all.
Many office managers and many in the administrative role of a dental practice were thrown in to that position with very little, if any, training. As a result, the energy spent working on certain tasks may be misdirected or even wasted since it doesn’t add to the smooth operation of the practice.
Employee Management: From Hiring to Termination
Team Management: 6 Habits of a Cohesive Team
Meeting Management: Orchestrating Effective Meetings
Scheduling Management: Strategies to Increase Production & meet Goals
Since then, Chris has held key positions in the industry, including dental practice manager. He obtained his Registered Dental Associates certification when he regularly assisted the doctor in addition to answering phones, greeting patients, and everything in between. Chris learned firsthand how critical dental health could be.
A natural people person, Chris loved building relationships with patients and staff at the practices where he worked. His upbeat attitude and caring personality have always been a real-life manifestation of the mantra that gets him through tough times: I am positively expecting great results, no matter what I see in front of me. The Universe is rearranging itself for my best interest right now.
Chris’s rapport with people and his years in the trenches of practice management have helped him excel at Global Team Solutions, which he joined as a consultant in 2013. He also became a Certified Dentrix Trainer in 2011, and continues to receive exceptionally high reviews from the offices he serves.
Chris holds a bachelor’s degree in marketing from the University of Texas, San Antonio. He is a member of the Academy of Dental Management Consultants, Toastmasters International, Speaker Institute and the National Speakers Association.
In his spare time, he enjoys yoga and lifting weights, hanging out with friends, and spending time with his dog, Bailey.
- American Assocation of Dental Office Managers Webinar
- Dentrix Business of Dentistry (multiple)
- Henry Schein Practice Solutions (multiple)
- Professional Education Society Cruise
Why choose Chris?
- Chris has learned, through practical application, the importance of running an efficient, productive office.
- His passion comes through with such power to help his audiences’ world easier through simple to implement tips and techniques.
- Chris’ presentations relate directly to the audience with a genuine appeal to empower them with the tools they need to maintain an organized, business-focused, yet FUN environment.
- He has co-authored 8 dental books and his articles continue to be published in several leading dental and non-dental publications.