carrie webber, dental speaker at jameson management
Carrie Webber

Jameson Management
Oklahoma City, OK

(877) 369-5558

ALogan@JamesonManagement.com
JamesonManagement.com


TOPICS:

  • Business / Financial
  • Communication
  • Customer Service
  • Inspiration/ Motivation
  • Leadership
  • Marketing
  • Practice Management
  • Team Building

Carrie Webber

Helping dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives through comprehensive and customized management, hygiene and marketing services provided at the right time for the right result.

Chief Communications Officer and co-owner of Jameson Management, Carrie Webber’s presentations share marketing, customer service and business development strategies. Learn about her most popular programs below.


Patients make decisions about where to have a dental home based on a variety of factors. Discover the factors influencing that decision and how delivering outstanding customer service is a key piece to attracting and maintaining your patient family. The purpose of this session is to provide dental professionals a better understanding of how exceptional customer service influences the entire patient experience. This course will include maximizing the telephone as a customer service tool, discussion on the team approach to service, and the importance of effective communication skills.

Learning Objectives

  • Identify five “hot spots” for customer service in each clinic
.
  • Recognize the impact each role in the clinic serves in the patient relationship
.
  • Deliver exceptional customer service throughout each clinic.

Suggested Format: Workshop, Lecture — 1.5 to 3 hours
Suggested Audience: Dentist and Team Members

Are you interested in making teamwork a reality in your practice? Do you strive to maximize your role in a more intentional way? The purpose of this session is to provide dental professionals an energized and engaging look at the power of teamwork in dentistry. This course will cover a broad range of topics from attitude and accountability to characteristics of a high performing team.

Learning Objectives

  • Execute a process of goal accomplishment for both personal and professional use
.
  • Identify key practice systems and how to improve those systems in an efficient way
.
  • Understand how exceptional customer service impacts the productivity of the clinic overall.

Suggested Format: Workshop, Lecture — 1.5 to 3 hours
Suggested Audience: Dentist and Team Members

Abraham Lincoln said, “The best way to predict your future is to create it.”

What are you doing right now, at the very beginning of your dental career, to ensure success in your practicing life? Join Jameson’s owner and Chief Communications Office, Carrie Webber, as she introduces business acumen that are key components for dental business leaders, owners and practitioners to successfully fulfill their ideal practicing vision.

Learning Objectives

  • The why and how behind establishing & communicating your purpose and vision for your practice and career.
  • Critical factors that tell you where you are and what needs to be worked on in your business.
  • The leadership skills necessary to execute excellence in both leading processes and people.
  • Key management & marketing systems to streamline now for continued growth and less stress in the future.

Suggested Format: Workshop, Lecture — Up to 4 hours
Suggested Audience: Dentist and Team Members

Ever feel stuck in the development of your leadership skills? Not sure where to go or how to grow?

Want to become more productive, more profitable and ultimately more fulfilled in your practice and looking for guidance on how to get there?

To positively develop both personally and professionally, leaders and team members alike can take steps to a healthier, happier workplace. By incorporating effective communication into your day-to-day life you will experience a shift in your both your mindset and your outcomes. In the course you will learn how to lead and communicate effectively from wherever you are in your professional career and how to build a powerful team, meeting goal after goal, through incorporating business acumen and communication skills for your practice and professional success.

Learning Objectives

  • Steps to lead your team and elevate practice performance
  • How to listen your way through healthy conversations
  • Proven ways to grow both personally and professionally as a team
  • Developing Meetings that matter
  • Core steps for effective goal setting and accomplishment

Suggested Format: Workshop, Lecture — Up to 4 hours
Suggested Audience: Dentist and Team Members

The key to learning and to action is repetition. Do you have this approach in your current marketing plan? This power packed course teaches you how to market in a way that maximizes your message in multiple ways. You’ll learn key strategies on how to successfully market in a highly competitive marketplace that is trying to earn the coveted consumers’ discretionary dollar.

Learning Objectives

  • Learn how to develop your personal Rule of 7 marketing plan.
  • Brainstorm through various marketing platforms that can engage potential patients and support your brand.
  • Discover the advantages of building your practice’s Marketing Matrix.
  • Bring home the secrets to streamlining your marketing efforts for greater success and less stress!

Suggested Format: Workshop, Lecture —  3 hours
Suggested Audience: Dentist and Team Members

Tired of investing your time and energy into a treatment presentation only to have the patient say, “I’ll think about it.”? In today’s economy, money is the dental professional’s primary obstacle for a patient to move forward with recommended treatment. Have you found this to be true in your practice? Are you finding that no matter how great your dentistry is you just can’t seem to get your patients over the financial hurdle? If so, discover, develop and implement the techniques and skills needed to get patients to say YES to treatment. Each member of your team plays an important role in getting the patient to accept treatment they NEED and WANT! This course provides you and your team with the know-how to do just that.

Learning Objectives

  • LEARN the art of the New Patient Experience.
  • SURROUND yourself with dental professional superstars! Learn how to create a culture in your practice that empowers, inspires and reflects true professionalism and well-managed systems.
  • COMMUNICATION! Communication! Communication! Develop the skills necessary for effective listening and speaking.
  • PRACTICE MAKES PERFECT! Learn techniques necessary for successful case presentation.
  • WHAT ARE MY OPTIONS? Find out how to make financial arrangements and how to find financial options that work for your patients and your practice.
  • FIRST IMPRESSIONS COUNT! How to create an ambiance inside your practice and throughout your community that reflects the quality of dentistry you wish to provide.

Suggested Format: Workshop, Lecture — Up to 4 hours
Suggested Audience: Dentist and Team Members

There are secrets to success that every rock star knows. Learn these key techniques to building your practice’s “fan base” and grow your business the grassroots, rock star way – one raving fan at a time.

Learning Objectives

  • Build your practice’s “street team” to increase referrals.
  • Learn ways to shine your light bright for potential patients to find you.
  • Identify steps to get your website up to date and in perfect condition to welcome potential new patients.
  • Discover resources to help you make the most of your practice’s social media and your overall online presence.
  • Find the keys to raising the benchmarks in your business to ensure potential patients become forever patients.

Suggested Format: Workshop, Lecture — Up to 4 hours
Suggested Audience: Dentist and Team Members

Carrie Webber is Chief Communications Officer and co-owner of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie creates customer service and business development opportunities as well as internal and external marketing initiatives and social media strategies to effectively communicate the Jameson message to the dental profession. Webber is a contributing author to several publications and blogs on the topics of marketing, customer service and business development as well as a popular speaker for dental meetings nationwide.
“Absolutely inspirational and motivational!”


—Danielle, RDA, Pennsylvania


“Found the class very comfortable, informative and fun.”


—Amarilys, Business Administrator, Pennsylvania


“Such an informative, engaging and energetic lecture with wonderful speakers!”

—
Yankee Dental Course Attendee, 2017

Why choose Carrie?
  • Chief Communications Officer and co-owner of Jameson Management.
  • Carrie is a contributing author to several publications and blogs on the topics of marketing, customer service and business development.
  • She is a popular speaker for dental meetings nationwide.

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