Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude with them each day. that’s the FISH! Philosophy. An environment in which people are truly connected to their work, to their colleagues and to their customers.
Impossible? Not at all.
FISH! is the story of Seattle’s World Famous Pike Place Fish Market- a shop full of fishmongers spending their grueling, stinky, 12-hour shifts stocking, selling, and packing fish. Typically, it would be the last place you’d look for great customer service, but in this incredible work environment they use the FISH! Philosophy, employees don’t just fill orders, they fill people – with fun, friendliness, attentiveness, and enthusiasm.
Their story has resonated with everyone and it’s easy to see why thousands of organizations worldwide are adopting the FISH! Philosophy and learning that these principles of the market are actually truths for everyday life. The bottom line? FISH! is creating a new reality that won’t only change the way you think of work- it might just change your entire view on life.
The FISH! Philosophy program empowers employees to be more effective in all areas of customer service. The program begins with the story of Seattle’s World Famous Pike Place Fish Market. In this incredible workplace, employees don’t just fill orders, they fill people -with fun, friendliness, attentiveness, and enthusiasm.
The training session is helping organizations worldwide use the FISH! Philosophy to improve customer service, teamwork, employee engagement, retention, recognition and leadership. Southwest Airlines, Apple, Amazon.com, and BMW are just a few of the many organizations successfully using the FISH! Philosophy.
The FISH! Philosophy is easy to integrate and its fun, fast paced concept will engage and energize all participants.
How does the FISH Philosophy work in dental offices? We teach your team how to turn a dental visit into a dental experience that will leave your patients raving about their time with your team to others. Learn how the 0/3/11 Rule works and what that means to your practice. Using the FISH Philosophy you can re-energize your team and create an environment where you go to FUN everyday instead of WORK!
FISH! Philosophy Programs Options
- 2 Hour Introduction to FISH
- 4 Hour Comprehensive Interactive
- 6 Hour Round Table Team Workshop
- Team Fish Retreats for 2 day Program also available
Suggested Format: Workshop, Lecture — Up to 4 hours
Suggested Audience: Dentist and Team Members