Ann Marie C. DePalma

5 Corey Avenue
Stoneham, MA 02180

(781) 572-1462

amrdh@aol.com


TOPICS:

  • Clinical Topics
  • Communication
  • Dental Hygiene
  • Developmental Delays
  • Implant Dentistry
  • Leadership
  • Practice Management
  • Technology
  • Virtual Presentations

Ann-Marie DePalma,

CDA, RDH, MEd, FADIA, FAADH

Ann-Marie DePalma is a monthly columnist and feature writer for RDH Magazine/PennWell Publishing and a consultant dental hygiene examiner for NERB (Northeast Regional Board).  She is currently a technology advisor for Patterson Dental.


As more dental patients are seeking dental implants as viable restorative options, they have many concerns or questions regarding the total implant experience.  As a member of the dental team, would you know how to answer their questions or address their concerns?  This program, geared toward hygienists and assistants, will review basic implant systems, discuss patient selection, surgical stages and prosthetic choices, and review home care options.  The role of the dental team in implant dentistry and the hygienists’ maintenance protocols will be discussed.

Program Goal: To provide dental hygienists and dental team members with the basic understanding of the dental implant process to better communicate with patients regarding the total implant procedure.

Learning Objectives

Upon completion of this course the participant should be able to:

  • define the essential terms related to implantology and dental implants
  • compare and discuss the various types and components of dental implants
  • identify the indications and contraindications for using dental implants
  • discuss the various diagnostic procedures which are used in identifying patients who may be candidates for implant placement
  • describe the basic presurgical, surgical, post-surgical, and prosthetic procedures for the implant patient
  • discuss the dental team’s role in implantology including patient selection, education, treatment planning, and the hygienist’s and patient’s maintenance protocols

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

As more patients are seeking dental implants as viable restorative options and implants are the standard of care for edentulous areas, dental team members should have a grasp of the role implants play in the maintenance of oral health. Understanding the basics of implants and how both the patient and the professional can maintain the restoration are as important as the surgical and restorative aspects.

Learning Objectives

  • Discuss the role of implants in the maintenance of oral health
  • Identify basics of implant types and components
  • Identify basic contraindications and criteria for success
  • Understand and communicate the importance of post-treatment recare
  • Summarize implant evaluation and maintenance protocols
  • Discuss the decision tree for implant patients

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

With the rapid growth of implant dentistry, many dental hygienists and other dental team members are pursuing the role of implant coordinator as a career path.  The many facets of implant dentistry can create challenges to understanding all the phases of treatment and how to effectively coordinate implant procedures in the dental practice.  This course will teach systems and strategies that are necessary so that the dental team member’s skills can be adapted to become an effective implant coordinator.

Program Goal:

To provide dental hygienists and dental team members with the basic skills and knowledge to assume the role of implant coordinator in their practice.

Learning Objectives

Upon completion of this course the participant should be able to:

  • explain implant treatment plans, procedures and appointment sequencing to patients
  • present patients with implant fees and payment options
  • practice excellent documentation to ensure patient safety, compliance and treatment
  • understand essential components of implant patient consent forms
  • review implant communications between patient and other stakeholders
  • design an implant inventory control system
  • discuss attracting new implant patients

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

Temporomandibular Disorders are a group of conditions, often painful, that affects the Temporomandibular Joint and the muscles of mastication.  It has been estimated by the National Institutes of Health that approximately 10 million people are affected.  As dental team members, many are unaware of the signs, symptoms, and treatments available for these patients.  This course will provide the dental hygienist and dental team members, who may have only the basic knowledge of the TM joint, with an informed presentation involving the structure and function of the joint, etiological factors of disease, examination and evaluation methods used, and treatment modalities offered.  The role of the dental team member in TMD will also be discussed.  A personal discussion will also be offered.

Program Goal: To provide a basic understanding of Temporomandibular Joint Disorders so that dental team members can effectively communicate with patients about these disorders.

Learning Objectives

Upon completion of this course the participant should be able to:

  • demonstrate a basic review of the anatomy of the Temporomandibular Joint
  • identify the signs and symptoms of TMD (Temporomandibular Disorders) that can be recognized in patients
  • explain the possible etiological factors which contribute to the development of TMD
  • discuss the various methods of evaluation and treatment of TMD patients
  • discuss the role of the dental team in TMD in providing comprehensive care for TMD patients

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

As dental professionals we are in a unique position to assist our patients in the maintenance and improvement of their general medical and dental health. This can be true for even our youngest patients and their families or caregivers.  Early recognition of childhood speech/language and motor developmental delays and the appropriate referrals to the proper sources can reduce the amount of frustration and anxiety that can be seen in later years for the parent and child.  This program will briefly review some early developmental signs and what the dental team member can do to assist the parent in recognition of developmental delays.

Discussion of the physically or mentally challenged child is not provided.

Program Goal: To provide dental hygienists and dental team members with a basic knowledge of communication and how provide an understanding of how delays in communication can affect a child’s development.

Learning Objectives

Upon completion of this course the participant should be able to:

  • understand the reasons dental team members need to be aware of basic childhood developmental communication delays and disorders
  • identify parts of communication seen in early childhood dental patients
  • recognize basic childhood developmental delays observed in dental patients
  • list the types of children who would be most at risk for developing delays
  • discuss appropriate referral sources for parents/caregivers if potential childhood delays are observed by dental professionals
  • understand dental professionals’ role in education about communication delays
  • identify oral health issues associated with childhood developmental delays
  • review oral health products available for children affected by communication issues
  • discuss appropriate ADA coding for early childhood (birth – age 3) evaluation and primary caregiver counseling

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

What do you see in your dental practice? As a dental team member, do you see professionals who encourage each other and where patients are treated genuinely? Or are teamwork and patient care diminished? This program offers insights into ways dental teams can practice to produce an overwhelming positive experience for the good of the practice, the individual team member and ultimately, the patients.

Program Goal:  To provide dental team members with the tools and skills to increase practice effectiveness.

Learning Objectives

Upon completion of this course the participant should be able to:

  • state the basic principles of effective dental offices
  • discuss how each of the principles can be used to determine if an office is effective in providing patient care
  • explain the roles of communication and teamwork within dental offices to enhance the patient experience

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

Based on statistics from the US Department of Labor, employment for dental hygienists is expected to grow much faster than the average for all occupations. As hygienists, what opportunities exist for you to develop and grow as oral health care professionals?  Clinical hygiene is great, but for some hygienists, something is “missing”.  Dental hygiene has become a job, not the career it once was envisioned as.  This program will review options for hygienists, both in and out of clinical practice, so that participants can achieve optimum potential and career/job satisfaction and patient care benefits.  Discussion of various products and technology to increase patient treatment and oral health education may be discussed.

Program Goal:  To provide dental hygienists with the tools necessary to obtain optimum career and professional satisfaction while providing optimum patient care.

Learning Objectives

Upon completion of this course the participant should be able to:

  • define mission statements
  • discuss the roles of a dental hygienist
  • explain the concept of distance education and how students can succeed
  • examine the role of mentors and networks in professional relationships
  • discuss products to assist the hygienists in patient treatment and education
  • explain the role of the patient recare system and optimum times for recare scheduling
  • evaluate and prepare alternatives to clinical dental hygiene practice

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

During the dental treatment plan process, dental professionals use ADPIE, Assess, Diagnosis, Plan, Implement and Evaluate.  A sixth area, D, documentation, has been added.  Documentation is the process of detailing all of the components of the ADPIE in a condensed, consistent format. A new hygiene treatment plan process uses APIED (Assess, Plan, Implement, Evaluate and Document).  Documentation represents a chronological history of the patient’s care and treatment.  We will focus on the steps in documentation that can be applied to documenting clinical information. Additionally, we will use the same step process in providing information that you present to potential employers.  You never get a second chance if your client/patient records are subpoenaed and you never get a second chance to make a good first impression.  The first impression of you to a potential employer is your resume.  Does your resume reflect your true potential?  Join us for an interactive program to learn how to effectively document clinically and to maximize your dental career potential.   Participants are asked to bring an updated resume.

Program Goal: To provide dental hygienists and dental team members with a review of patient documentation and its role in a career search.

Learning Objectives

Upon completion of this course the participant should be able to:

  • review ADPIE and APIED in the dental hygiene process of care
  • discuss documentation and how it applies to clinical dental hygiene practice and patient care
  • summarize steps for proper documentation to ensure patient safety, compliance and treatment
  • describe the resume process as a form of documentation
  • identify steps in the interview process

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

Many practices are currently facing numerous challenges ranging from cancellations and no shows to insurance management issues.  Others have taken these challenges as opportunities and have grown despite adverse conditions.  What makes the growing teams different than the challenged teams?  This program will discuss opportunities for growth for patients and teams while providing comprehensive oral care.

Learning Objectives

Upon completion of this course the participant should be able to:

  • discuss leadership and communication
  • identify the responsibilities of healthcare professionals
  • discuss treatment modalities such as periodontal and radiographic protocols and CAMBRA

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

Practices are utilizing practice management software to enhance the patient experience and improve overall care. Most dental teams however are only surviving in the software and not thriving in its use. As dentistry moves towards the medical model of care, technology and software will become a more integral part of the hygienist’s practice and patient care. As a dental team members, do you understand your software and technology or are you just surviving with it? This program will review what the dental team needs to know about practice management software and what data is important to the practice.

This program is will not be specific to any software or technology.

Program Goal: To provide dental team members with the tools needed to understand the important data & information in any dental practice software that will assist in providing patients with optimum care.

Learning Objectives

Upon completion of this course the participant should be able to:

  • discuss electronic dental records and how they enhance the patient experience
  •  review basic HIPAA requirements as they pertain to electronic dental records
  •  examine dental practice management software and key data the team should understand
  •  explain basic practice management principles as they relate to dental practice

Suggested Format:  Partial day (2-4 hours), lecture/discussion
Suggested Audience:  Dental Team Members

Interactive group discussion in a round table workshop. Initially presenter will use PowerPoint to review leadership and communication.  Participants will then determine a table topic on a topic that affects their practice and will brainstorm situation and possible solutions. Group will then come together to review scenarios.

Clinical and business team members are often at odds with what needs to be accomplished for patients and the practice. Hygiene needs to know business and business needs to know hygiene. But what’s the plan to accomplish this? How does the team resolve the challenges of the day? This interactive program, based on participants’ challenges, will brainstorm ideas and provide possible solutions designed by participants.

Program Goal:To provide team members with tools to assist in working collaboratively with the business team members of their practice.

Learning Objectives

Upon completion of this course the participant should be able to:

  • discuss basic leadership and communication skills to allow for team listening and learning to provide better care for patients
  • discuss issues that occur in everyday practice and develop solutions that provide enhanced patient care.

Suggested Format:  Partial day (2-4 hours), lecture/interactive discussion in round table format
Suggested Audience:  Dental Team Members (Limited Seating: 50 – round tables of 5-6)

Ann-Marie DePalma is a monthly columnist and feature writer for RDH Magazine/PennWell Publishing and a consultant dental hygiene examiner for NERB (Northeast Regional Board).  She is currently a technology advisor for Patterson Dental.  She presents continuing education programs for dental team members on a variety of topics. Ann-Marie has been employed as a business/clinical advisor for a national dental practice management company, a faculty member of a dental hygiene program and program chair of a dental assisting program after having been employed in clinical hygiene for 25+ years in periodontal and general practices. In addition to her monthly column, Ann-Marie has collaborated with various authors with chapters in textbooks for dental professionals.
  • Association of Dental Implant Auxiliaries/International Congress of Oral Implantologists
  • Greater New York Dental Meeting
  • Massachusetts Dental Hygienists’ Association
  • Middlesex Dental Hygienists’ Association
  • Numerous study clubs
  • RDH Magazine Under One Roof
  • Rhode Island Dental Hygienists’ Association
  • Virginia Dental Hygienists’ Association
  • Yankee Dental Congress
Why choose Ann-Marie?
  • Ann-Marie’s extensive background in dental hygiene and her career experiences allow her to relate to dental team members where they are in their careers. Taking participants from the basics of information so that all those in attendance start at the same place, Ann-Marie expands the information to educate beyond the usual.
  • She tailors her presentations to the groups needs and can relate to participants daily struggles.
  • Ann-Marie presents continuing education programs for dental team members on a variety of topics.
  • She is a dental software trainer.
  • Ann-Marie is a columnist and feature writer for dental publications  as well a textbook chapter author.
  • As a writer and presenter, Ann-Marie’s passion and enthusiasm for her topics shine through whatever she does.
  • She has worked as a clinical hygienist for 25+ years in periodontal and general practices.
  • She has experience in dental hygiene and assisting education, and practice management consulting.


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Ann-Marie DePalma