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An Easy Hygiene Exam Onboarding System

By Kristie Kapp, CEO, RDH A clear training system for the new hygienist is imperative for efficient and effective hygiene exams. There are three sections to the exam process:  the connection, the download, and the review. All three are essential …

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Changing the Value of Dentistry During a Pandemic

By James V. Anderson, DMD Across the country, dental practices are slowly opening to see patients other than those in an “emergency” situation. Some practices have full schedules, and others struggle with too much open time and reluctant patients. The …

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What is Moral Injury, and Is It Affecting Hygienists?

By Ann-Marie DePalma,CDA, RDH, MEd, FADIA, FAADH Distinct from burnout, moral injury occurs when a dental hygienist is pressured, directly or indirectly, to transgress ethical standards. Many hygienists relish clinical practice while others lament their chosen profession. The lamenters often …

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Finding Calm in the Storm

Members of our associations, study clubs or other organizations need us now more than ever, whether we be meeting planners, speakers/consultants, practice owners or all of the above. Join Vanessa Emerson, founder of Dental Speakers Bureau and Dental Speaker Institute, …

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Adopting New Technology in the Dental Practice

By James V. Anderson, DMD Principle #8, of the Toyota Way, discusses using only reliable, thoroughly tested technology that serves your people and the processes. This article represents the eighth in a series of articles discussing the 14 Management Principles …

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Quality in Patient Care is a Team Goal

By James V. Anderson, DMD This article represents the fifth in a series of articles discussing the 14 Management Principles from The Toyota Way  a book authored by *Jeffrey Liker. The principles illustrated in Toyota’s management systems can be applied …

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Successfully Onboarding an Associate

By William P. Prescott, Esq., EMBA Once you make the decision to hire an associate, it is of utmost importance to authorize preparation of the associate employment contract and, if future ownership is contemplated, the anticipatory ownership agreements. The associate …

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Can You Deliver the Services Patients Need?

By James V. Anderson, DMD When you have a demand for services, you will need supplies. In Principle #3 from the book, The Toyota Way, 14 Management Principles by Jeffrey Liker, we are looking at the use of the inventory …