By Belle DuCharme, RDA, CDPMA When it comes to gardening, I don’t have a “green thumb.” I do best with succulents and cactus because they need little attention and make my southern California yard look great. I look at plants …
7 Steps to Practical Problem Solving
By James V. Anderson, DMD This article represents the 13th and 14th principles in a series of articles discussing the 14 Management Principles from The Toyota Way a book authored by *Jeffrey Liker. This article is the last in the …
Hiring for the Right Attitude Creates Consistency of Purpose
By James V. Anderson, DMD Principle #9 from the book, The Toyota Way, 14 Management Principles by Jeffrey Liker, discusses developing leaders within the organization who thoroughly understand the work, live the philosophy and willingly teach it to others. These …
Level Out the Workload to Ensure Quality Performance from Your Team
By James V. Anderson, DMD This article represents the 4th post about integrating the 14 management principles of The Toyota Way into the daily processes of dental practice. Principle #4 from the book, The Toyota Way, 14 Management Principles by …
Servant Leadership Builds Patient Trust and Team Loyalty
By James V. Anderson, DMD As dental providers, we encourage our patients daily to achieve the best health possible by offering solutions to care. Building relationships with your patients involves thinking of the long-term, and each encounter builds on that …
Growth Conferences
By Katherine Eitel Belt One of the most important and yet frequently avoided or dreaded conversations a manager has with an employee is an annual performance review, or growth conference as we refer to them here at LionSpeak. This …
Big Visions
By Katherine Eitel Belt Recently, the newly reformed and rebranded LionSpeak had its first official Vision Calibration Retreat at my Ranch in Southern California. We were mostly new to each other and so the first order of business was …