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Overcoming “I’ll Think About It”

By Carrie Webber We are living in a volatile economy to say the least. Uncertainty about healthcare, economic woes, the daily grind and other outside stressors are enough to discourage anyone as we try to run successful and productive dental …

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The Team Approach to Case Acceptance

By Carrie Webber ­ A common obstacle we face when working with clients is the doctor’s sense of isolation in his or her own practice. That is, doctors often feel as if they are the only ones pursuing their practice …

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Say this, not that!

By Cathy Jameson Communication is very much an art form. You often hear the phrase, “It’s not what you say; it’s how you say it that matters.” Tone, body language, and attitude are very important components of great communication, but …