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Reconcile, or Reckless?

By David Harris CFE, CPA, CMA, CFF, FCPA A dental embezzler’s approach is predictable. They ask themselves whether the reconciliation process in your practice is thorough and complete. “Reconciliation” is the oversight of the daily and monthly balancing done by …

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Stop Watering Dead Plants

By Belle DuCharme, RDA, CDPMA When it comes to gardening, I don’t have a “green thumb.” I do best with succulents and cactus because they need little attention and make my southern California yard look great. I look at plants …

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Profit is NOT What you Pay Yourself as a Dentist

By Barb Stackhouse, RDH, M.Ed There seems to be confusion with dentists about how to define profit. The typical assumption says Profit is what is left over after paying all the operating expenses. The next question is, what is included …

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Questions to Reduce Patient Resistance

By Holly Anne Mitchell Have you ever had a patient describe the treatment presentation as “pushy?” I know this is never our intention; we want to help the patient to feel excited about improving their health and confidence! I want …