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Documentation

By Ann-Marie DePalma, CDA, RDH, MEd, FADIA, FAADH In the dental office, we know that a robust dental hygiene department is vital for a profitable practice. We encourage our patients to make the most of their dental insurance benefits and …

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Navigating Change In Your Growing Practice

By Laura Jamison As your practice grows, you may be prompted to adjust your office hours, add additional services, or adjust internal policies and procedures to meet new needs. These new changes may be good for business, but if implemented …

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Elevating Dental Care to Whole Health Care

By Kathryn Gilliam, RDH, BA One hundred million Americans are infected with periodontal disease. It is recognized to increase risk for diabetes, heart disease, stroke and other systemic diseases. Current scientific evidence links periodontal disease, in various ways, to a …

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Choosing The Right Team Leads

By Laura Jamison No team can function effectively without a good leader, and that means dentists must take great care when selecting their team leads. There are many factors that go into choosing the ideal people for these positions, so …

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Breaking Bad News The Right Way

By Laura Jamison Sometimes we go to the dentist fully expecting to get our teeth cleaned and to be told everything looks great. On days like that, finding out we have cavities or gum disease is especially hard.The way the …

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Alignment – Not Just For Tires

By Kathryn Gilliam, RDH, BA Most multiple hygienist practices know that the hygienists need to calibrate their probe measurement techniques in order to be consistent for those patients who see more than one hygienist. But have you taken the time …

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Gabapentin: The most dangerous drug in America?

By Tom Viola, RPh., C.C. P. ­ It was early on a Sunday morning this past winter when I first received several notifications on Facebook about a “new” prescription drug abuse menace in America that was “killing thousands.” “What?!” I …